Return Policy

Key Information:

Return Window: 30 days from the delivery date

Restocking Fee: Not applicable

Refund Processing Time: Up to 14 days

Return Shipping Costs: Covered by the customer

Return Eligibility

Items can be returned within 30 days of delivery. To initiate a return, email us at info@aussiebelle.com Ensure the items are unused, unworn, and in their original packaging with tags attached. Returns will not be accepted after the 30-day period.

How to Return an Item

Contact Us First: Email info@aussiebelle.com with your order details and the reason for the return. Returns sent without prior approval will not be processed.

Follow Instructions: Once your return is approved, you’ll receive detailed return instructions.

Secure Packaging: Pack the item carefully to prevent damage during shipping.

Return Shipping Responsibility: Customers are responsible for covering return shipping costs.

Exchange: To request an exchange, contact us at info@aussiebelle.com with details of the item you’d like to exchange. We will guide you through the process.

Contact us

AussieBelle is operated by Skycom Global Limited, a company registered in the Hong Kong. Our trading ID is 77368356.

Customer service hours:
Monday to Sunday: 9:00 am to 5:00 pm (GMT+10:00)

Address: Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands

Email: info@aussiebelle.com
FAQ: Frequently asked questions
Phone: +31616787914